Welcome to PROSPER WITH PURPOSE FINANCIAL INC (doing business as National Brokers Group) ("we," "us," "our," or "NBG"). These Terms of Service ("Terms") govern your use of our services, including SMS/text messaging (A2P 10DLC), website, software, and related products (collectively, "Services"). By using our Services, you agree to these Terms, including any updates.
Eligibility & Age Requirement
By using our Services, you represent and warrant that you are at least eighteen (18) years of age. Our Services are not intended for, directed to, or knowingly used by individuals under the age of 18. If we become aware that a user is under 18, we reserve the right to terminate access to the Services and discontinue communications immediately.
Message Frequency & Content Limits
1.1 Expected Frequency
We may send up to 4+ text messages per week (promotional + informational). If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
1.2 Message Content Rules
- Messages must comply with all applicable laws and carrier policies (no spam, no unlawful content, no phishing, no prohibited content)
- We will clearly identify ourselves in each message (e.g. "NBG" and/or "National Brokers Group")
- We will not mask, spoof, or misrepresent the sending number
- Messages should include required disclosures and opt-out instructions
User Consent & Opt-In
2.1 Explicit Consent Required
By signing up or opting in (e.g. via web form, checkbox, verbal agreement, or other documented method), you expressly consent to receive text messages from us, including promotional, informational, or transactional messages. You acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.
2.2 Purpose of Messaging
Messages may include service notifications, updates, marketing/promotional offers, alerts, reminders, or other content related to our products and services. You understand that message frequency may vary, and message/data rates may apply (see Section 4).
Opt-Out / Unsubscribe
3.1 How to Opt-Out
You can cancel the SMS service at any time. Just reply "STOP" to the number which you received the SMS from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3.2 Assistance with Opt-Out
If you have trouble opting out, contact us at:
Message & Data Rates
4.1 Important Notice
Standard message and data rates may apply per your mobile carrier. You are responsible for any carrier charges incurred. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Liability, Disclaimers & Indemnification
5.1 No Guarantee of Delivery
We do not guarantee delivery, timeliness, or receipt of any message. Carriers are not liable for delayed or undelivered messages.
5.2 Limitation of Liability
To the extent permitted by law, in no event will we be liable for any indirect, incidental, consequential, or punitive damages, or for lost profits or data, even if we were warned of the possibility of such damages.
5.3 Indemnification
You agree to indemnify, defend, and hold harmless National Brokers Group, its officers, employees, affiliates, and agents from and against any claim, liability, loss, damages, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Services or breach of these Terms.
Help & Support
6.1 Receive assistance
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected]
Account & Security
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to notify us immediately in the event of unauthorized access or security breach
- We reserve the right to suspend or terminate your access if we detect misuse or non-compliance with these Terms
Legal Framework & Dispute Resolution
7.1 Changes to Terms
We may modify or update these Terms from time to time. When we do, we will post the revised Terms and update the "Effective Date." Continued use after changes signifies your acceptance.
7.2 Governing Law
These Terms are governed by the laws of Florida, without regard to conflict-of-law principles. Any dispute arising from or relating to these Terms or Services will be resolved through binding arbitration in Miami Dade County, Florida, unless prohibited by law.
7.3 Severability & Waivers
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect. No waiver of any term is effective unless in writing and signed by both parties.