At PROSPER WITH PURPOSE FINANCIAL INC (doing business as National Brokers Group) ("we," "us," "our", or "NBG"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us, including through our SMS/text messaging program (A2P 10DLC), website, and related services (the "Services").x

Non-sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information

Name, email address, phone number.

Consent Records

Documentation of your opt-in to receive SMS messages.
Communication Data
Content of messages exchanged with us, message frequency, delivery status.
Technical Data
Device information, IP address, carrier network, and usage logs.
Business/Transaction Data
Service requests, account records, and related activity.

2. How We Collect Information

We collect information directly from you when:

- You provide your phone number via website forms, applications, or verbally.

- You opt in to receive text messages (via online checkbox, web form, verbal consent, or other approved method).

- You interact with our Services (e.g., replying to texts, visiting our website).

We may also collect information automatically (e.g., carrier delivery reports).

3. How We Use Information

We use collected information for the following purposes:

Communication Services

To send you text messages, including service alerts, updates, reminders, and promotional offers.

Identity Verification

To verify identity and maintain accurate records of opt-ins and opt-outs.

Service Improvement

To improve our services, monitor performance, and ensure compliance with legal/carrier obligations.

Customer Support

To respond to inquiries, provide support, and fulfill service requests.

Legal Compliance

To meet legal, regulatory, or audit requirements.

4. SMS/Text Messaging Practices

Consent

We only send SMS messages after documented opt-in.

Opt-Out

You may stop receiving promotional messages at any time by replying STOP (or other industry-standard keyword). You will receive a final confirmation message.

Message Frequency

Frequency may vary; maximum messages per week/month are disclosed at sign-up.

Rates

Standard message and data rates may apply.

No Sale of Numbers

We do not sell, rent, or share your phone number with unaffiliated third parties for their marketing purposes.

5. Sharing of Information

We may share your information in limited circumstances:

With Service Providers

third-party vendors who assist with messaging, hosting, or analytics, bound by confidentiality agreements.

With Carriers

as necessary to transmit SMS messages.

For Legal Reasons

when required by law, regulation, or subpoena.

Business Transfers

If we undergoe a merger, acquisition, or sale of assets.

We do not sell personal information to unrelated third parties.

6. Data Security & Retention

- We maintain administrative, technical, and physical safeguards to protect your information.

- Opt-in/opt-out records and consent logs are retained for at least six years (as required by carriers).

- Personal data is retained only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

7. Your Rights

Depending on your location, you may have the following rights:

Access & Update

To access, update, or correct your personal data.

Request Deletion

To request deletion of your information (subject to legal retention requirements).

Withdraw Consent

To withdraw consent for SMS/text communications at any time.

Request Records

To request a copy of your consent records.

To exercise these rights, contact us at: [email protected]

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we discover that we have, we will delete it promptly.

9. Cookies & Tracking Technologies

Our website uses minimal cookies or similar technologies that are necessary for basic site functionality and security. We do not use cookies for behavioral advertising, cross-site tracking, or third-party marketing purposes.

Any automatically collected data (such as IP address or basic usage logs) is used solely for operational, security, and compliance purposes. We do not use tracking technologies to collect sensitive personal information or to monitor users across unrelated websites.

You may control or disable cookies through your browser settings; however, doing so may affect basic website functionality.

10. Changes to this Privacy Policy

We may update this Policy from time to time. The updated version will be posted on our website with the revised "Effective Date." Your continued use of our Services constitutes acceptance of any changes.